All transactions processed through WaterAid Gifts for Life are classified as donations. As such, these are non-refundable and WaterAid are not required to provide a refund or exchange if you change your mind.

All donations of $2 and over are tax deductible.

If your Gifts for Life card, e-card or print at home card possesses a fault, we will provide a replacement card. A card is considered faulty if it:

• Does not match the details entered by the purchaser when placing the order
• Does not match the example provided on the Gifts for Life website

Please note that the donor is responsible for ensuring the accuracy of all information contained in the Gifts for Life orders including (but not limited to) delivery address, validity of email address and spelling. WaterAid are not able to provide replacement cards for orders in which incorrect details have been entered by the donor.

Please retain your order confirmation email or donation confirmation letter for your records.